IT Staff
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IT Staff
Directory of IT professionals assigned to help you
CENTRAL IT STAFF LEADERSHIP
ADMINISTRATION
The Administration teams includes the Chief Information Office, which oversees the strategic direction for technology at Auburn University, OIT Billing (Connect), Accounting & Finance, Human Resources, Communications & Marketing, Building Administration, and Operations Oversight.
CYBERSECURITY
Cybersecurity oversees security operations, including but not limited to, 2-Factor Authentication, Border Firewall, Cybersecurity Center, DNS, Information Security, Network Monitoring, Splunk, and Security Certificates.
ENTERPRISE SYSTEM SUPPORT
Enterprise System Support services include Argos, AU Access, Banner Development, Business Analytics, Campus Map, Campus Web Solutions, Data Warehousing (Snowflake), DegreeWorks, F5, TSM, Qlik, and Xtender. Salesforce support is provided by the Provost Office.
Misty Carroll
Associate Director of Enterprise Application Services
(334) 844-9530 mistycarroll@auburn.eduINFRASTRUCTURE
The infrastructure teams provide services that include Computing Labs and Stations, Email Security, Exchange, High Performance Computing, IIS, Mallard, Nagios Monitoring, MS SQL, MySQL, Operations, Oracle, Unix/Linux, Virtual Desktop Infrastructure, and WordPress.
PROJECT MANAGEMENT OFFICE
PMO Services
QUALITY ASSURANCE
QA Services
SERVICE DELIVERY
The Service Delivery teams provided services include, Accessibility Compliance, Active Directory, Application Support, AU Software & Vendor Vetting, Bomgar, CAS, Code42, Desktop Support, EndPoint Deployment & Management, IT Service Desk, KACE, Office 365, ServiceNow, SharePoint, and Web Support.
Vacant
Manager of Service Mgmt, SharePoint, & Web Support
TELECOMMUNICATIONS
Telecom services includes campus audio and visual systems, the campus wireless and wired networks, cellular services, and telephony.
Vacant
Director of Telecommunications
DISTRIBUTED IT AREAS
Support Area | IT Provider(s) | Phone Number |
---|---|---|
Agriculture, ACES, & AAES | Jonathan Davis Distributed IT Coordinator IT Help Desk |
(334) 844-4453 (334) 844-9660 |
Advancement (Alumni Affairs, Development & OCM) | Vacant | N/A |
Architecture, Design & Construction | Joel Beckum | (334) 844-8808 |
Athletics | Kevin Duvall | (334) 844-9477 |
Business | John Hornbuckle | (334) 844-6448 |
Education | Susan Bannon Education Technology Services |
(334) 750-4984 (334) 844-4299 |
Engineering | Shannon Price | (334) 844-2280 |
Business and Administration IT | Shanda Tuck | (334) 844-9505 |
Forestry, Wildlife and Environment | Andrew Thornton | (334) 844-7821 |
Graduate School | Jay Neese | (334) 444-5686 |
Human Sciences | Walter Tolbert | (334) 844-3788 |
Information Systems Support | Matt Hall | (334) 844-7782 |
JCS Museum | Michael Cortez | (334) 844-1590 |
Liberal Arts | Darrell Crutchley | (334) 844-7070 |
Libraries | Denise Baker | (334) 844-1798 |
Nursing | Jared Steltenpohl | (334) 844-6714 |
Outreach | Karen Rankin | (334) 844-5116 |
Pharmacy | Daniel Caldwell | (334) 844-8362 |
Provost | Lori Sewell Technology Architect-Central (Salesforce) |
(334) 740-2750 |
Public Safety | Mandy Quinn | (334) 844-2235 |
Sciences and Mathematics | Joshua Jones COSAM IT Help Desk |
(334) 844-5712 (334) 844-5712 |
Student Affairs | Clay Ritenbaugh | (334) 844-9010 |
Veterinary Medicine | Beau Sommerville | (334) 844-4546 |
ADMINISTRATIVE COMPUTING COORDINATORS
ACC's work with the OIT Accounts Administrator to establish and customize computing profiles and access for AU employees. Among other things, this includes email addressing and access to University records and other computing and information technology resources. Every unit (i.e., college, school, department) at AU is represented by an appointed Administrative Computing Coordinator. In many areas, the distributed IT provider and the ACC are the same person.
Find Administrative Computing Coordinators