IT Staff

IT Staff

Directory of IT professionals assigned to help you

 

CENTRAL IT STAFF LEADERSHIP

ADMINISTRATION

The Administration teams includes the Chief Information Office, which oversees the strategic direction for technology at Auburn University, OIT Billing (Connect), Accounting & Finance, Human Resources, Communications & Marketing, Building Administration, and Operations Oversight.

James O'Connor

Chief Information Officer

(334) 844-4311 jmo0024@auburn.edu

John Davidson

Chief Technology Officer

(334) 844-4944 jkd0053@auburn.edu

Jill Albin-Hill

Deputy CIO/Executive Director

(334) 844-4311 jah0225@auburn.edu

Kim Rogers

Senior Manager, Human Resources

(334) 844-9349 kkr0009@auburn.ed

Deborah Heidepriem

Director, OIT Administration

(334) 844-9321 heidedj@auburn.edu

CYBERSECURITY

Cybersecurity oversees security operations, including but not limited to, 2-Factor Authentication, Border Firewall, Cybersecurity Center, DNS, Information Security, Network Monitoring, Splunk, and Security Certificates.

William Miaoulis

Chief Information Security Officer

(334) 844-9945 wmm0014@auburn.edu

Mark Wilson

Manager of Information Security

(334) 844-9347 wilsodm@auburn.edu

ENTERPRISE SYSTEM SUPPORT

Enterprise System Support services include ArgosAU Access, Banner DevelopmentBusiness AnalyticsCampus MapCampus Web Solutions, Data Warehousing (Snowflake), DegreeWorksF5, TSM, Qlik, and Xtender.  Salesforce support is provided by the Provost Office.

Charles Hunt

Director of Enterprise System Support

(334) 844-1378 huntcha@auburn.edu

Eric Au

Manager of Banner Application Development

(334) 844-9294 eric.au@auburn.edu

David Buchannon

Manager in Special Initiatives

(334) 844-9181 buchadl@auburn.edu

Misty Carroll

Associate Director of Enterprise Application Services

(334) 844-9530 mistycarroll@auburn.edu

David Musgrave

Manager of Middle Tier Applications

(334) 844-9299 musgrdw@auburn.edu

INFRASTRUCTURE

The infrastructure teams provide services that include Computing Labs and Stations, Email Security, Exchange, High Performance Computing, IIS, Mallard, Nagios Monitoring, MS SQLMySQL, Operations, Oracle, Unix/Linux, Virtual Desktop Infrastructure, and WordPress.

Jeff Stallworth

Director of Infrastructure

(334) 844-9683 stalljb@auburn.edu

Conner Brooks

Manager of Microsoft Server Support

(334) 844-7832 brookjc@auburn.edu

Aaron Colley

Manager of Digital Workspace Services

(334) 844-9918 collear@auburn.edu

Mike Hickman

Manager of Infrastructure/VM

(334) 844-9965 mfh0001@auburn.edu

Ken Turner

Manager of Database Administration

(334) 750-4119 ket0030@auburn.edu

Bradley Morgan

Associate Director of Infrastructure

(334) 844-3120 morgaia@auburn.edu

PROJECT MANAGEMENT OFFICE

PMO Services

Scott Barron

Associate Director of Project Management

(334) 844-9316 rsb0041@auburn.edu

QUALITY ASSURANCE

QA Services

Thomas Sawyer

Manager of Quality Assurance

(334) 844-9381 tds0042@auburn.edu

SERVICE DELIVERY

The Service Delivery teams provided services include, Accessibility Compliance, Active Directory, Application Support, AU Software & Vendor Vetting, Bomgar, CAS, Code42, Desktop Support, EndPoint Deployment & Management, IT Service Desk, KACE, Office 365, ServiceNowSharePoint, and Web Support.

Paula Dale

Director of Service Delivery

(334) 844-9185 dalepau@auburn.edu

Brian Anderson

Senior Technology Architect

(334) 844-9952 anderbr@auburn.edu

Neal Henry

Manager of Identity & Access Management

(334) 844-4512 henrynr@auburn.edu

Vacant

Manager of Service Mgmt, SharePoint, & Web Support

 

Ursula Sandefur

Manager of EndPoint Solutions

(334) 844-9241 sandeua@auburn.edu

Erica Seymore

Manager of IT Service Desk

(334) 844-9382 ejs0017@auburn.edu

TELECOMMUNICATIONS

Telecom services includes campus audio and visual systems, the campus wireless and wired networks, cellular services, and telephony.

Vacant

Director of Telecommunications

 

Adam Crews

Associate Director of Telecommunications

(334) 844-9303 crewsar@auburn.edu

Brad Garnett

Manager of Networking

(334) 844-9282 garnecb@auburn.edu

John Gober

Manager of Campus Audio Visual Systems

(334) 844-9396 goberjw@auburn.edu

 

DISTRIBUTED IT AREAS

Support Area IT Provider(s) Phone Number
Agriculture, ACES, & AAES Jonathan Davis
Distributed IT Coordinator

IT Help Desk
(334) 844-4453


(334) 844-9660
Advancement (Alumni Affairs, Development & OCM) Vacant N/A
Architecture, Design & Construction Joel Beckum (334) 844-8808
Athletics Kevin Duvall (334) 844-9477
Business John Hornbuckle (334) 844-6448
Education Susan Bannon

Education Technology Services
(334) 750-4984

(334) 844-4299
Engineering Shannon Price (334) 844-2280
Business and Administration IT Shanda Tuck (334) 844-9505
Forestry, Wildlife and Environment Andrew Thornton (334) 844-7821
Graduate School Jay Neese (334) 444-5686
Human Sciences Walter Tolbert (334) 844-3788
Information Systems Support Matt Hall (334) 844-7782
JCS Museum Michael Cortez (334) 844-1590
Liberal Arts Darrell Crutchley (334) 844-7070
Libraries Denise Baker (334) 844-1798
Nursing Jared Steltenpohl (334) 844-6714
Outreach Karen Rankin (334) 844-5116
Pharmacy Daniel Caldwell (334) 844-8362
Provost Lori Sewell
Technology Architect-Central (Salesforce)
(334) 740-2750
Public Safety Mandy Quinn (334) 844-2235
Sciences and Mathematics Joshua Jones

COSAM IT Help Desk
(334) 844-5712

(334) 844-5712
Student Affairs Clay Ritenbaugh (334) 844-9010
Veterinary Medicine Beau Sommerville (334) 844-4546

 

ADMINISTRATIVE COMPUTING COORDINATORS

ACC's work with the OIT Accounts Administrator to establish and customize computing profiles and access for AU employees. Among other things, this includes email addressing and access to University records and other computing and information technology resources. Every unit (i.e., college, school, department) at AU is represented by an appointed Administrative Computing Coordinator. In many areas, the distributed IT provider and the ACC are the same person.

Find Administrative Computing Coordinators