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Exceptional 1 Student ExperienceImpactful Research and 2 Creative ScholarshipCommitment to 3 Excellence and InnovationCatalytic 4 EngagementDistinctively 5 AuburnAU 1.A Deliver rigorous, robust, and relevant academic programs. AU 1.A.3 Cultivate holistic student experiences.OBJECTIVE OUTCOMESInnovate Financial Support: We will leverage innovative financial strategies to improve student options, support persistence, and enhance the overall student experience through proactive communication and flexible service models.FINANCIAL SERVICES (SBAS): Improve consistency across answers and enhance customer satisfaction, as a result of implementing a Chat Bot as a first line answering service.%u2022 KPI %u2013 Tracking Chatbot Interactions>
