Business and Administration Objectives, Outcomes, and KPI's
Empower Experiential Learning
Objective
We will enhance organizational capacity and student development through experiential learning opportunities that provide cross-functional experiences, preparing students to contribute meaningfully to society and the workforce.
AU Alignment
AU 1.A Deliver rigorous, robust, and relevant academic programs.Outcomes
Human Resources:
Develop a comprehensive BA internship program that provides student learning and experiences within the areas of IT, Finance, HR, and Administrative Assessment, and other Business areas while also cultivating intern talent to tackle process improvement projects and other organizational changes.
- KPI – Intern Placement
Jule Collins Smith Museum of Fine Art:
Investigate the feasibility of launching a prototype Campus Art Program designed to expand multi-disciplinary engagements and an enhanced civic society with art by purposefully integrating it into Auburn’s campus, accessible to everyone.
- KPI – Campus Art Program Feasibility and Implementation Progress
Innovate Financial Support
Objective
We will leverage innovative financial strategies to improve student options, support persistence, and enhance the overall student experience through proactive communication and flexible service models.
AU Alignment
AU 1.A Deliver rigorous, robust, and relevant academic programs.Outcomes
Financial Services (SBAS):
Improve consistency across answers and enhance customer satisfaction, as a result of implementing a Chatbot as a first line answering service.
- KPI – Tracking Chatbot Interactions
Integrate Learning with Operations
Objective
We will foster applied learning and collaboration by transforming operational units into innovation hubs that engage students through real-world experiential opportunities.
AU Alignment
AU 1.D Emphasize that every student creates their own distinct Auburn Experience through participation in high-impact practices.Outcomes
Budgets & Business Operations:
Promote the Bookstore as a laboratory opportunity for students in numerous fields of study and research ventures, including the RFID lab, retail merchandising, apparel merchandising, and marketing.
- KPI – Increased Internships and Faculty Engagement
Streamline Digital Access
Objective
We will deliver streamlined and student‑focused services by improving operational clarity and access — ensuring students feel confident, supported, and engaged through intuitive digital solutions.
AU Alignment
AU 1.E Offer a vibrant campus culture characterized by abundant and engaging student life programs, on- and off-campus experiences, intercollegiate athletics, and co- and extra-curricular activities to complement the Auburn Experience.Outcomes
Budgets & Business Operations:
Enhance the Bookstore's delivery methods for digital content to reduce confusion and frustration among students, eliminating multiple channels of information from various third-party digital material providers.
- KPI- Progress and Satisfaction with Streamlined Interface for Digital Content
Plan for Purposeful Growth
Objective
We will strategically plan and preserve spaces that support future growth and enrich the Auburn Experience by aligning land use, facility design, and space quality with the evolving needs of students and the university community.
AU Alignment
AU 1.E Offer a vibrant campus culture characterized by abundant and engaging student life programs, on- and off-campus experiences, intercollegiate athletics, and co- and extra-curricular activities to complement the Auburn Experience.Outcomes
Facilities Management:
Reserve land for future academic and student life facilities and design both indoor and outdoor spaces with the Auburn Experience in mind, through the Campus Master Plan (CMP).
- KPI – Assessment of Space Quantity and Quality
