Goal #3
Commitment to Excellence and Innovation

Photograph of instructor and student conducting lab research

We Will


Cultivate a culture of excellence and enablement that embodies Auburn University’s core values and bold aspirations.

  • Enhance the human resources framework to optimize university resources in hiring practices.

  • Promote an environment where employees are motivated towards excellence while advancing the university’s shared success.

  • Amplify our culture of collaboration to minimize silos and to foster a stronger culture of cross-functional effectiveness.

  • Leverage Auburn’s unique institutional strengths to ascend as a top employer in higher education.


Foster an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

  • Cultivate a vibrant and resilient university-wide culture that is supportive, respectful, and celebrates employee excellence by encouraging and rewarding innovation.

  • Strategically shape the success of the university’s current and future workforce by investing in employee professional development and well-being.


Enhance programs to effectively attract, mentor, reward, and retain high-performing employees and create opportunities for continuing education, leadership development, and career advancement.

  • Create new pathways to recruit and retain exceptional employees, including building internal pipelines to prepare the next generation of Auburn’s workforce.

  • Invest in employee development programs that enhance the leadership skills of supervisors and professional staff.

  • Strengthen incentive structures to recognize excellence and reward exceptional achievements among high-performing employees, such as endowments for faculty and staff.


Continuously improve institutional processes and systems that support the university enterprise and operate at the highest levels of effectiveness and efficiency.

  • Improve our business plans and processes to increase efficiency and effectiveness in all aspects of the university’s operations.

  • Develop and implement a continuous cycle of examining, updating, streamlining, and eliminating unnecessary business practices to ensure efficient and effective operations.

  • Cultivate a dynamic culture that embraces knowledge-sharing of solutions and adapts nimbly to evolving circumstances.


Build, maintain, and upgrade the physical and technological infrastructure at all levels to support Auburn’s tripartite mission of instruction, research, and extension.

  • Enhance the quality and lifespan of university facilities through a renovation and replacement program that prioritizes systematic inspection and preventive maintenance.

  • Provide faculty, researchers, and extension professionals with state-of-the-art facilities and resources to deliver exceptional programs with significant impact.

  • Strengthen the university’s IT infrastructure to incorporate advanced tools that connect, integrate, and leverage data across multiple systems to support decision-making and innovation.

Goal #3: Commitment to Excellence

*Swipe to view full KPI*

Key Performance Indicators I Internal Metric E External Metric N National Metric NM New Metric 2021-22 2022-23 2023-24 2024-25 2025-26 2026-27
COACHE* Faculty Survey: Would Work at Auburn Again (Biannual) -- 67% --
COACHE Faculty Survey: Overall Job Satisfaction** (Biannual)
Teaching -- 3.82 --
Research -- 3.40 --
Service -- 3.28 --
Named Awards for A&P and Staff -- -- --
Employees Participating in Aspire Auburn Leadership Development -- -- --
Employee Engagement Survey - Campus Climate
Faculty -- -- --
Administrative and Professional -- -- --
Staff -- -- --
Employee Engagement Survey - Satisfaction
Business Processes -- -- --
Employee Benefits -- -- --
Human Resources -- -- --
Information Technology -- -- --
Customer Satisfaction Rating for Facility Services and Operations 4.56 4.67*** 8.86

*COACHE: Collaborative on Academic Careers in Higher Education

**COACHE: Survey consists of five-point Likert Scale items

***Survey format was updated in June 2023 from a 5-point to a 10-point scale to better align with client experience industry standards. Data have been adjusted to reflect a full year.