Lean Operating Culture and Practice

Strategy development and execution requires effort and participation throughout the organization. In this module, the strategy development and execution process is explained. This includes a presentation of a strategy development and execution process based on the Toyota Hoshin Planning process. The process includes the development of the mission, vision, goals, objectives and tasks that are all necessary to execute organizational strategy. The lesson concludes with a practical application through a Strategy Offsite where the students’ home organization’s leadership team is facilitated through the process to develop an executable strategy with follow up review sessions.

Lean daily management (LDM) and practical problem solving are fundamental lean execution practices. LDM provides a transparent, day-to- day means of communicating the status of an organization’s operations in support of its strategy execution. This lesson presents an overview of the Lean “respect for people” concepts and provides tools and techniques for LDM. The two primary purposes of LDM are communication of mission status and problem solving. The latter purpose is addressed by the introduction of the Practical Problem Solving Model (PPSM), commonly known as the 8 Step Problem solving model. This model, developed by the Toyota company, is a problem-solving method important to executing strategy in an organization. This lesson concludes with a workshop to develop LDM boards as a model to spread throughout the students’ facility.