Frequently Asked Questions

Biggio Tech supports instructional technology used in teaching and learning, including Canvas-related teaching needs, EASL classroom technology, accessibility resources, Qualtrics, instructional tools, and continuity planning.

Book a consultation when you want to talk through an idea, plan a course technology strategy, prepare for an EASL classroom, improve accessibility, or get a walkthrough of an instructional tool.

Submit a support ticket when you need troubleshooting, technical help, or a specific issue resolved.

Biggio Tech help guides can be found through Office of Information Technology's knowledge base. Search the guides by selecting the link below.

For information about EASL classrooms, select the link below to access the EASL Learning Spaces guide.

Yes. Biggio Tech provides resources and support to help faculty shift temporarily to remote instruction when weather or emergency situations affect normal operations.

Yes. Biggio Tech supports practical digital accessibility improvements for Canvas courses and instructional materials, including resources such as PAWS Before You Publish.

Yes. Biggio Tech provides guidance and resources for using Qualtrics XM. First-time users should access Qualtrics through AU Access to provision their account.