Technology Support for Teaching and Learning
Instructional technology works best when it begins with a teaching goal. Biggio Tech supports Auburn’s teaching community by helping faculty and staff select, use, troubleshoot, and improve technology-supported learning experiences.
Our team provides consultations, classroom technology support, help guides, workshops, and practical resources for tools used across Auburn’s instructional environment. Whether you are preparing a Canvas course, teaching in an EASL classroom, building a survey in Qualtrics, improving accessibility, or planning for weather-related remote instruction, Biggio Tech can help you move forward without getting lost in the button jungle.
Visit us in Suite 259 of the Academic Classroom and Laboratory Complex, book a consultation, submit a support ticket, or search our online help guides.
Core Support Areas
Biggio Tech provides one-on-one support for faculty and staff who want to use instructional technology more effectively. Consultations can help with Canvas, classroom tools, student engagement strategies, accessibility practices, digital assignments, video tools, and other teaching technologies.
EASL classrooms are built for active, collaborative learning. These spaces include flexible furniture, classroom technology, and room layouts that allow faculty to move beyond lecture-only formats and engage students in discussion, group work, problem-solving, and applied learning.
Biggio Tech supports faculty teaching in EASL spaces through room walkthroughs, technology guidance, and practical strategies for aligning the space with course goals. The goal is not just to use a different classroom. The goal is to teach differently because the room makes better learning possible.
Our searchable help guides provide step-by-step support for Auburn’s instructional technology tools and common teaching technology questions. These guides are a good first stop when you need quick instructions or want to solve a problem independently.
When you need troubleshooting or direct technical support, submit a Biggio Tech support ticket. This helps route your request to the right team member and gives us the information needed to respond efficiently.
PAWS Before You Publish is a quick-start accessibility guide for Auburn instructors. PAWS stands for Practical Accessibility Wins for Students and focuses on simple, meaningful improvements faculty can make before publishing Canvas content.
Use PAWS to improve course navigation, document accessibility, video accessibility, and content clarity before students encounter the course.
Biggio Tech helps faculty and staff improve digital accessibility in Canvas courses and instructional materials. Support may include help with accessible course structure, headings, links, images, documents, captions, and practical accessibility checks.
Accessibility is not just a compliance task. It is part of good teaching. Also, it saves everyone from the “PDF of a sideways scan of a photocopy” era, which humanity should retire with ceremony.
Weather or emergency situations may require Auburn to alter operations and shift instruction temporarily. Biggio Tech provides resources to help faculty prepare for remote teaching, communicate clearly with students, use Canvas effectively, and maintain instructional continuity.
These resources are designed for quick, practical action when plans change and time is limited.
Qualtrics XM is Auburn’s web-based survey platform for creating surveys, collecting data, managing evaluations, and analyzing results. Biggio Tech provides guidance to help faculty and staff get started and use Qualtrics effectively for teaching, feedback, research support, and program improvement.
First-time users should access Qualtrics through AU Access to provision their account.
360° photos can help faculty create virtual site visits, spatial learning experiences, and immersive previews of environments students may not be able to visit in person. Biggio Tech supports faculty interested in using 360° media to enhance learning.
