Plan Summary

Superior Vision by MetLife offers vision benefits to eligible employees and dependents. These benefits include routine eye exams, glasses, contact fittings, evaluations, lenses, and discounts on laser vision correction and hearing exams. Co-pays apply. Participation in the program is optional.

IMPORTANT: On Jan. 1, 2023, Superior Vision became part of the MetLife family of companies. Vision benefits are now referred to as Superior Vision by MetLife. The group name is the Auburn University Plan.

Eligibility & Enrollment

Active full-time non-student employees are eligible for vision benefits if the most recent appointment period is continuous for a minimum of 12 months (nine months for faculty on a 9-month appointment).

Eyecare providers can verify coverage by contacting MetLife at 1-877-235-5317 and using the employee's name, date of birth, and AU Banner number. The group name is the Auburn University Plan.

Eligible employees must elect coverage within 30 days of date of employment or eligibility, or during the open enrollment period in November of each year. This benefit election cannot be changed or revoked unless there is a change in family status (e.g. marriage, divorce, childbirth, or death of spouse or dependent).

2023 Rates

Pay Frequency

Self

Family

Biweekly

$3.12

$7.79

Monthly

$6.77

$16.87

18-Pay

$4.51

$11.24

 

FAQs

You can locate a participating Superior Vision provider online by going to mybenefits.metlife.com and selecting Find a Vision Provider, or by calling Superior Vision at 1-833-EYE-LIFE (1-833-393-5433), Monday through Friday from 8:00 a.m to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 4:00 p.m. ET.

Yes. You can visit any provider. However, your out-of-pocket costs are usually lower when you visit an in-network provider.

All services defined under your group vision benefits plan as detailed in your certificate are covered.

 

 

No, you do not need an ID card in order to receive services or benefits through your vision plan.

 

If you visit a participating Superior Vision provider, they will confirm your eligibility, calculate any out-of-pocket costs and submit a claim on your behalf at the time of service.

If you visit an out-of-network provider, you are responsible for paying the provider in full for the services and eyewear received at the time of your appointment, including taxes.

You must submit a completed Superior Vision claim form and itemized receipt to: Superior Vision by MetLife, 881 Elkridge Landing Rd., Linthicum Heights, MD 21090.

 

For all communications to Superior Vision, you must include your name and associated claim number(s). Please send all documents via USPS to: Superior Vision by MetLife, 881 Elkridge Landing Rd., Linthicum Heights, MD 21090.

For More Information

If you have any questions about your coverage, would like a directory or claim form, or want to find a participating provider, log in to the Met Life website. You may also call 1-833-EYE-LIFE (1-833-393-5433), Monday through Friday from 8 a.m to 9 p.m. ET, and Saturday from 9 a.m. to 4 p.m. ET.

Last updated: 10/17/2023